Frequently Asked Questions
If You’ve Got Questions. We’ve Got Answers!
A tune up is for a system that is working properly. It includes a cleaning of the unit and inspection and cleaning of drain line to keep it running in the best shape possible. A diagnostic is when the unit is not working. Whether it is blowing hot air, not running at all, leaking, etc.
A residential diagnostic is $85. A commercial diagnostic is $95. This includes the first half hour of labor and the charge for a technician to come to your house. We have flat rate pricing at Lucas Air Conditioning. Our technicians are certified, covered by general liability insurance and workman’s comp insurance.
This depends on the type of unit you have and the environment in your home. Most units need a filter change monthly. If you have pets in the home, it may need to be changed more frequently.
No. However, we do always have a technician that is on call after normal business hours. If you have an emergency, we will do everything we can to take care of you. Normal business hours are 8:00 AM- 5:30 PM Monday-Friday. If you need an emergency service call outside of normal business hours the after hours residential diagnostic rate charge is $125.
No, unfortunately we are not authorized to sell filters directly to customers. If we are at your home on a service call and have the filters on our van we can sell them to you during the visit.
At least once a year. We offer a preventative maintenance agreement (PMA) for $150 which includes 2 tune ups at 6-month intervals. You also receive a 10% discount on any parts needed throughout the year and receive priority scheduling. It is recommended that you have a tune up before the start of summer when your unit is working the hardest and in the fall before winter when you start using the heat.
- Inspect coolant levels & pressure
- Check & adjust thermostat
- Inspect wiring, contacts, capacitors & relays
- Inspect evaporator coil
- Inspect and clean condenser
- Inspect condensate drain
- Inspect outdoor disconnect
- Inspect condenser fan motor & blades
- Inspect compressor at startup
First, check the thermostat. Make sure you have power to the thermostat and the setting is in the proper position. Next, check your air filter. If it has been a while since you’ve changed it, there is a good chance it is clogged and causing a problem. You can then check your circuit breaker. Reset it only one time. If the problem persists, then give us a call!